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We currently have positions open, those positions are below. If you are interested in one of these positions, send a Letter of Interest to help@frontier-va.com.

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Position Overview

Frontier Virtual Airlines is seeking a motivated and detail-oriented VATSIM Liaison Coordinator to lead our efforts in becoming a recognized Partner VA with VATSIM (Virtual Air Traffic Simulation Network). This role serves as the primary point of contact between our Virtual Airline and VATSIM leadership and audit staff.

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Key Responsibilities

  • Develop and implement a structured plan to obtain VATSIM Partner VA status.
  • Serve as the official liaison between Frontier Virtual Airlines and VATSIM.
  • Ensure all communications from VATSIM are acknowledged and responded to within 24 hours.
  • Conduct internal compliance audits to ensure ongoing adherence to VATSIM policies and Partner VA requirements.
  • Coordinate and facilitate official audits conducted by VATSIM Audit Staff.
  • Provide leadership with regular updates on compliance status, audit findings, and corrective actions.
  • Recommend and implement policy or procedural adjustments as needed to maintain good standing.

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Qualifications

  • Strong knowledge of VATSIM policies, procedures, and Partner VA requirements.
  • Prior experience with Virtual Airlines or VATSIM operations preferred.
  • Excellent written communication skills.
  • Strong organizational and time management skills.
  • Ability to work independently and meet strict response deadlines.
  • Professional demeanor when representing the organization.

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Preferred Attributes

  • Previous staff or administrative experience within a Virtual Airline.
  • Experience participating in or facilitating compliance audits.
  • Familiarity with VATSIM Code of Conduct and Code of Regulations.

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Position Overview

Frontier Virtual Airlines is seeking a motivated and service-oriented Support Team Agent to assist in providing timely and professional support to our pilots and staff. Under the supervision of the Liaison Team – Coordinator, this person is responsible for responding to emails and tickets in the helpdesk. They liaise between different departments and pilots, assisting pilots with requests and ensuring all inquiries are handled efficiently and professionally.

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Key Responsibilities

  • Respond to helpdesk emails and support tickets in a timely and professional manner.
  • Serve as a liaison between pilots and internal departments.
  • Assist pilots with questions, requests, and operational concerns to the best of your ability.
  • Escalate complex or unresolved issues to the Liaison Team – Coordinator when necessary.
  • Maintain accurate records of support interactions within the helpdesk system.
  • Ensure clear, courteous, and solution-focused communication at all times.
  • Identify recurring issues and recommend improvements where appropriate.

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Qualifications

  • Strong written communication skills.
  • Ability to manage multiple requests and prioritize effectively.
  • Strong organizational and time management skills.
  • Ability to work independently under supervision.
  • Professional demeanor when representing the organization.

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Preferred Attributes

  • Previous experience in customer service or helpdesk support.
  • Prior involvement with a Virtual Airline.
  • Experience working with internal teams or cross-department communication.

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Position Overview

Frontier Virtual Airlines is seeking a detail-oriented and policy-driven Safety Operations – Safety Agent to help maintain the highest standards of safety and operational compliance within the airline. Under the supervision of the Safety Operations – Coordinator, this individual is responsible for reviewing and processing PIREPs, enforcing airline policies and SOPs, and ensuring operational procedures remain aligned with current NOTAMs and safety directives.The Safety Agent plays a key role in upholding realism, compliance, and operational integrity across all flight operations.

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Key Responsibilities

  • Review submitted PIREPs thoroughly and approve or deny them based on airline policies and operational standards.
  • Ensure all flights comply with company policies, SOPs, and operational requirements.
  • Enforce airline regulations consistently and fairly across all pilots.
  • Monitor, review, and stay updated on all relevant NOTAMs.
  • Assist in drafting, updating, and maintaining NOTAMs to ensure accuracy and clarity.
  • Identify trends or recurring safety concerns and report findings to the Safety Operations – Coordinator.
  • Provide clear, constructive feedback to pilots regarding PIREP decisions when necessary.
  • Maintain accurate records of reviews and safety-related actions within internal systems.
  • Escalate complex or sensitive issues to the Safety Operations – Coordinator when appropriate.

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Qualifications

  • Strong understanding of airline operations, procedures, and aviation safety principles.
  • Excellent written communication skills with attention to detail.
  • Ability to interpret and enforce policies objectively and consistently.
  • Strong organizational and time management skills.
  • Ability to work independently under supervision.
  • Professional and impartial demeanor when representing the Safety Operations team.

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Preferred Attributes

  • Previous experience reviewing PIREPs or working in a Virtual Airline operations or safety role.
  • Familiarity with airline SOPs, dispatch procedures, and NOTAM interpretation.
  • Experience in policy enforcement or compliance-related roles.
  • Strong analytical mindset with the ability to identify operational trends and risks.

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Position Overview

Frontier Virtual Airlines is seeking an organized and detail-oriented Safety Operations – Route Manager to oversee the accuracy and integrity of the airline’s route network and fleet assignments. Under the supervision of the Safety Operations – Coordinator, this individual is responsible for ensuring all published routes and fleet allocations remain current, realistic, and aligned with operational standards.The Route Manager plays a vital role in maintaining an up-to-date, structured, and efficient route system that supports both operational realism and pilot experience.

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Key Responsibilities

  • Review and maintain the airline’s route database to ensure all routes are accurate and up to date.
  • Add new routes in alignment with operational goals and current network planning.
  • Remove outdated, discontinued, or unrealistic routes as necessary.
  • Update existing routes to reflect changes in scheduling, airports, or operational requirements.
  • Ensure all fleet assignments are accurate and properly aligned with approved aircraft types.
  • Maintain up-to-date fleet information, including aircraft availability and route compatibility.
  • Coordinate with relevant departments to ensure route and fleet changes are communicated effectively.
  • Monitor for inconsistencies, duplicate routes, or outdated data within the system.
  • Maintain accurate internal records of route and fleet updates.
  • Escalate complex planning or policy-related matters to the Safety Operations – Coordinator when required.

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Qualifications

  • Strong organizational and database management skills.
  • High attention to detail and accuracy.
  • Ability to analyze route structures and fleet assignments logically.
  • Strong written communication skills.
  • Ability to work independently under supervision.
  • Professional and objective approach when managing operational data.

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Preferred Attributes

  • Previous experience in route planning, dispatch, or operations within a Virtual Airline.
  • Familiarity with airline fleet structures and route management systems.
  • Experience maintaining databases or structured operational records.
  • Strong understanding of aviation operations and network planning principles.

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Position Overview

Frontier Virtual Airlines is seeking a strategic, creative, and driven Marketing – Coordinator to lead and oversee all marketing initiatives across the organization. This individual is primarily responsible for establishing marketing goals, developing brand strategy, and ensuring consistent growth and visibility within the virtual aviation community.The Marketing – Coordinator will guide the marketing team, manage campaigns, and build strategic partnerships that enhance the airline’s reputation and reach.

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Key Responsibilities

  • Develop and implement the overall marketing strategy aligned with the airline’s vision and growth objectives.
  • Establish short-term and long-term marketing goals to increase pilot recruitment and brand visibility.
  • Create and oversee high-quality graphic designs for announcements, events, promotions, and branding materials.
  • Plan, launch, and monitor advertising campaigns across relevant platforms.
  • Develop and manage collaborations with other Virtual Airlines, developers, content creators, and community partners.
  • Ensure consistent brand identity across all marketing channels.
  • Analyze campaign performance and adjust strategies to maximize effectiveness.
  • Coordinate marketing efforts with internal departments to align messaging and promotions.
  • Identify new promotional opportunities within the virtual aviation community.
  • Supervise and support Marketing Team members when applicable.

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Qualifications

  • Strong leadership and strategic planning skills.
  • Proficiency in graphic design tools and visual content creation.
  • Excellent written communication skills.
  • Ability to manage multiple campaigns and deadlines effectively.
  • Creative mindset with strong attention to brand consistency.
  • Ability to work independently and take initiative.

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Preferred Attributes

  • Previous experience in marketing, branding, or digital campaign management.
  • Experience within a Virtual Airline or online aviation community.
  • Familiarity with social media growth strategies and analytics tools.
  • Experience building partnerships or cross-community collaborations.
  • Basic knowledge of advertising platforms and audience targeting.

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Position Overview

Frontier Virtual Airlines is seeking a technically skilled and detail-oriented Marketing – Webmaster to manage and maintain the airline’s website and Online Documentation Center. Under the supervision of the Marketing – Coordinator, this individual is responsible for ensuring the website remains functional, visually consistent, up to date, and aligned with the organization’s branding and operational needs.The Webmaster plays a critical role in maintaining a professional digital presence and ensuring that pilots and staff have access to accurate and well-structured online resources.

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Key Responsibilities

  • Manage, update, and maintain the airline’s official website.
  • Oversee and maintain the Online Documentation Center, ensuring all documentation is current and properly formatted.
  • Implement design improvements and layout updates using CSS and related styling tools.
  • Maintain and manage hosting services through cPanel, including domain, file, and database management when required.
  • Utilize Mintlify (or similar documentation platforms) to structure and maintain technical documentation.
  • Ensure website performance, uptime, and security are consistently monitored.
  • Coordinate with Marketing and other departments to publish announcements, updates, and promotional content.
  • Troubleshoot website-related issues and resolve them in a timely manner.
  • Ensure brand consistency across all web-based platforms.
  • Recommend improvements to enhance user experience and site functionality.

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Qualifications

  • Experience working with CSS and front-end styling.
  • Familiarity with Mintlify or similar documentation platforms.
  • Experience managing hosting environments via cPanel.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple updates and technical tasks efficiently.
  • Ability to work independently under supervision.
  • Professional communication skills when coordinating with internal teams.

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Preferred Attributes

  • Previous experience managing websites for online communities or Virtual Airlines.
  • Basic knowledge of HTML and web structure principles.
  • Understanding of UX/UI best practices.
  • Familiarity with version control or structured documentation workflows.
  • Problem-solving mindset with a proactive approach to improvements.